Areen Middle East LLC (“Areen,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable regulations. It applies to all users of Areen’s websites, platforms, and online services in the UAE and across the Globe.


1. Scope and Applicability


This Privacy Policy applies to:

  • All users visiting our website or using our services.
  • All personal information collected through Areen’s digital platforms, emails, and associated services.
  • Customers, business partners, employees, job applicants, and vendors interacting with Areen.

2. Legal Basis for Processing


We collect and process your personal data based on one or more of the following lawful bases as per PDPL:

  • Consent: When you have given clear permission.
  • Contract necessity: To fulfil our obligations under a contract.
  • Legal obligations: To comply with applicable laws and regulations.
  • Vital interest: To protect your life or physical safety.
  • Public interest: Where processing is necessary for public interest tasks.
  • Legitimate interest: Provided it does not override your rights.


3. Purpose of Collecting Personal Data


We collect and use personal data for purposes including:

  • Operating, maintaining, and improving our website.
  • Providing customer support and communication.
  • Understanding usage patterns and behaviour.
  • Developing and marketing new products and services.
  • Sending updates, promotions, and service announcements.
  • Preventing fraud and enhancing security.


We will not use your data for purposes beyond those described unless we obtain your renewed consent or are required by law.


4. Sensitive Personal Data


Sensitive personal data (e.g., nationality, health status, religious beliefs) will only be collected with explicit consent or were permitted by law. For minors, parental or legal guardian consent will be obtained. Any further disclosure will also require renewed consent.


5. Your Rights Under UAE PDPL


You have the following rights:

  • Right to be informed about how your data is collected and processed.
  • Right to access your personal data.
  • Right to request correction of inaccurate data.
  • Right to erasure (where applicable).
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.
  • Right not to be subject to automated decision-making without human oversight.

To exercise any of these rights, contact us at: 04 811 6000.


6. Disclosure to Third Parties


We may share personal data with:

  • Service providers who support our operations (e.g., logistics, marketing, IT).
  • Regulatory authorities or government bodies where required.
  • Third parties with your explicit consent.


All third parties are contractually bound to comply with PDPL and to ensure adequate data protection measures.


7. Cross-Border Data Transfers


If we transfer your personal data outside the UAE, we ensure that:


  • The destination country has an adequate level of data protection as per UAE standards, or
  • Standard contractual clauses are in place, or
  • Your explicit consent is obtained.


8. Data Retention and Deletion


We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, or to comply with legal, regulatory, or operational requirements. When data is no longer needed, it will be securely deleted or anonymized.


9. Security Measures


Areen uses industry-standard security measures including:

  • SSL (Secure Socket Layer) encryption for website data transfers.
  • Access controls and authentication systems.
  • Regular audits and cybersecurity protocols.


However, no online platform is completely secure. Please take necessary precautions when transmitting data over the internet.


10. Cookies and Tracking Technologies


Our website uses cookies to enhance user experience and for analytics and marketing. Upon visiting our site, you will be asked to consent to cookie usage. You may customize or revoke consent via our cookie preference centre.


11. Special Products or Services


Some services or promotions may include additional privacy terms. Where a conflict arises, such specific terms shall govern those services alone, without affecting this general policy.


12. Data Breach Notification


In the event of a data breach, we will notify the UAE Data Office and affected individuals in accordance with the PDPL and take appropriate remedial steps.


13. Policy Updates


This Privacy Policy may be updated periodically. Any significant changes will be communicated via email or website notice. The latest version will always be available on our website.


14. Contact Us


For any inquiries, requests, or complaints related to personal data, please contact:


IT Department
Email: arun.c@areenme.ae
Address: Areen Middle East LLC, Jebel Ali, United Arab Emirates


15. Disclaimer


By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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